Privacy Policy
Last updated: 10 Sep 2026
At Snackora, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or purchase from snackora.co.uk.
1. Who We Are
Snackora is operated by:
Legal Business Name: Snackora Ltd.
Business Address: Flat 20, 409 Cheetham Hill Road, Manchester, M8 0PW, United Kingdom
Email: snackorauk@gmail.com
Website: snackora.co.uk
For questions about how we use your personal information, please contact us at:
2. Information We Collect
When you use our website or place an order, we may collect information such as:
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Your name
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Billing address
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Delivery address
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Email address
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Telephone number
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Order details
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Payment and transaction information
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Account information, if you create an account
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Communications you send to us
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Information you provide when contacting customer support
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information and information about how you interact with our website.
3. How We Use Your Information
We may use your information to:
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Process and fulfil your orders
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Arrange delivery
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Process payments
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Communicate with you about your orders
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Respond to customer service enquiries
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Manage your customer account
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Prevent fraud and protect our website
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Improve our products and services
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Understand how customers use our website
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Send marketing communications where you have provided the appropriate permission or where otherwise permitted by law
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Meet our legal and regulatory obligations
4. Payment Information
Payments made through our website are processed using third-party payment providers.
We do not normally have access to your complete payment card details.
Your payment information is handled by the relevant payment provider according to its own privacy and security practices.
5. Delivery Companies
To deliver your order, we may need to provide relevant information to delivery and fulfilment providers.
This may include information such as:
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Your name
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Delivery address
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Contact information
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Order details
We only provide information that is reasonably necessary to fulfil the service.
6. Marketing Emails
If you subscribe to our marketing emails, we may send you information about:
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New products
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New collections
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Special offers
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Promotions
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Discounts
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Other Snackora updates
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
7. Cookies
Our website uses cookies and similar technologies to help the website function, remember preferences, understand website usage and, where applicable, support marketing and analytics.
Some cookies are necessary for the operation of the website.
Where consent is required for non-essential cookies, we will request it in accordance with applicable requirements.
The ICO advises that visitors should be informed about cookies and that non-essential cookies generally require appropriate user agreement.
8. Third-Party Services
We may use trusted third-party service providers to help operate our business, including providers involved in:
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Website hosting and e-commerce
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Payment processing
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Delivery and fulfilment
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Email communication
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Website analytics
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Customer support
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Fraud prevention
These providers may process personal information on our behalf where necessary to provide their services.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records, resolving disputes and meeting legal, accounting and regulatory requirements.
The exact retention period may depend on the type of information and why we need it.
10. Your Rights
Depending on the circumstances, you may have rights regarding your personal information, including rights to:
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Request access to your personal information
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Ask us to correct inaccurate information
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Ask us to delete information where applicable
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Object to certain processing
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Request restriction of processing
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Request transfer of certain information
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Withdraw consent where processing is based on consent
Privacy information should be clear, accessible and provided when personal data is collected.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Children's Privacy
Our website is intended for general consumers and is not specifically directed at children.
We do not knowingly collect personal information from children where prohibited by applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will always be published on this page with the updated date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Email: snackorauk@gmail.com
Address: Flat 20, 409 Cheetham Hill Road, Manchester, M8 0PW, United Kingdom